Help Desk - Don Strenz Woodworking
Don Strenz Woodworking
Help Desk - Don Strenz Woodworking

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Knowledgebase

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Why do your Pegs & Jokers and Marbles & Jokers games have an extra hole?

Category: General questions

Our Pegs & Jokers and Marbles & Jokers games allows for a stationary peg at the top of each paddle. This allows each player or team to choose both a hardwood paddle and a peg color. This way, ...

Custom orders

Category: General questions

I normally don't do any custom orders anymore. I am usually too busy fulfilling my regular orders.

Free Shipping

Category: Shipping Questions

Several people have seen the tag "Free Shipping" on some of the items listed in the store and incorrectly assume that all the items in the store have free shipping. This is an incorrect assumption. On...

Will my order be shipped sooner if I select a faster shipping method?

Category: Shipping Questions

The item will not be shipped sooner if you select a faster shipping method because I still need to make the games before shipping them. The time it takes to make them depends on how many orders are in...

When will my order be shipped

Category: Shipping Questions

There is a statement under the title of each product description that gives an approximate time a product will ship. For example, the product below shows that it should ship within 5 business days. T...

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